FAQ
Frequently asked questions about sexology consultation
Can't find your answer? Write to me, I'd be happy to help.
Do I need a referral to book a consultation?
No. No medical referral is needed. You can submit a consultation request directly from the website.
What happens during a first meeting?
The first meeting is a chance to get to know each other, to understand what brings you in, to discuss your needs and to set goals for the process together. It is a professional conversation: no physical examination is performed.
How long does a meeting last?
Each meeting lasts 50 minutes, for both individual and couple consultations.
Do you offer consultations by videoconference?
Yes. Videoconference consultations are available to people located in Québec at the time of the meeting. Fees are the same as for in-person meetings.
Do I have to talk about sexuality from the first meeting?
No. You choose what you want to discuss and when. The first meeting is mainly about getting to know each other and understanding what brings you in. Your pace and your boundaries are respected throughout the process, and nothing is discussed without your agreement.
Do you offer couple consultations?
Yes. Couple consultations are offered in person in Victoriaville or by videoconference, at a rate of $140 for 50 minutes.
How do I choose between an individual and a couple consultation?
Individual consultation is suitable when the focus is mainly on your own experience, your relationship with yourself, your sexuality or your relationships in general. Couple consultation is suitable when both partners want to work together on the relationship, communication or intimacy, and both agree to undertake the process. If you're unsure, mention it in your request: we'll discuss it during the initial follow-up, and the format can be adjusted as the process unfolds.
How many meetings are needed for a hormone therapy referral letter?
The assessment generally requires about 3 to 4 meetings, depending on the situation. Writing a letter depends on the professional assessment and is not automatic.
Can my teenager consult on their own?
Teenagers aged 14 and older can generally consent on their own to health and social services, including sexology consultation. Parental involvement is possible and sometimes desirable, but it is discussed with the young person. The framework that applies to your situation is clarified during the initial follow-up and the first meeting.
How does confidentiality work with parents?
The content of meetings with a teenager remains confidential, as it does for any client. The same exceptions provided by law apply, particularly when there is a serious risk to someone's safety or a situation that must be reported. How confidentiality works and what can be shared with parents are explained clearly to the young person, and to parents when they are involved, from the first meeting.
Can my insurance reimburse the meetings?
Many group insurance plans cover the services of a sexologist who is a member of the Ordre professionnel des sexologues du Québec (OPSQ), but coverage varies from plan to plan. We invite you to check with your insurer before the first meeting.
Do you provide receipts?
Yes. A receipt is issued for each meeting. Depending on the person's situation, sexology services may also qualify as medical expenses for tax purposes.
Do you offer services under IVAC?
Yes. I am a service provider recognized by IVAC. Services are offered according to the terms and authorization granted for the file by IVAC; eligibility and reimbursement are determined solely by IVAC.
What is your cancellation policy?
A cancellation or rescheduling must be requested at least 48 business hours before the meeting. Otherwise, an administrative fee equal to 50% of the meeting rate may apply. For appointments offered through an employee assistance program, a 24-hour notice applies.
Can I write to you before submitting a consultation request?
Yes. You can reach me by email or phone with your questions. Messages and calls are returned during clinic hours. Please avoid sharing detailed personal or clinical information by email.
Professional framework
Are the meetings confidential?
Yes. Information shared during meetings is protected by professional secrecy and the confidentiality obligations that apply to my practice. As with any professional service, certain limits provided by law may apply. The confidentiality framework and its limits can be explained at the start of the process.
Is sexology consultation the same as psychotherapy?
No. The services offered by RL Sexologie are sexology consultations and counselling. They are not psychotherapy services. When a person's needs go beyond the scope of the services I can offer, a referral to an appropriate resource may be suggested.
