Terms

Terms of Use

These terms are provided for informational purposes. They may be adapted as professional practices evolve.

Nature of the site

The content of this site is provided for informational purposes and does not replace professional consultation.

Consultation requests

Sending a request does not create any commitment to provide services and does not constitute a confirmed appointment. No time slot is reserved through the site.

Emergencies

This site is not an emergency service. In an emergency, dial 911 or 811.

Cancellation and no-show policy

Any cancellation or rescheduling request must be made at least 48 business hours before the scheduled meeting. Otherwise, an administrative fee equal to 50% of the meeting's fees may be charged. For appointments offered under an Employee Assistance Program (EAP), a 24-hour notice period applies.

Payment methods

Payments are accepted by Interac e-Transfer, cash, or cheque.

Practice territory

Services are offered to people residing in Québec. Videoconference consultations are reserved for people located in Québec at the time of the meeting, in accordance with the requirements of the Ordre professionnel des sexologues du Québec.